Download Shareware and Freeware Software for Windows, Linux, Macintosh, PDA

line Home  |  About Us  |  Link To Us  |  FAQ  |  Contact

Serving Software Downloads in 976 Categories, Downloaded 29.540.766 Times

Call Center Service Level software
Filter: All | Freeware | Demo
Display by: Relevance |  Downloads |  Name

Call Center Service Level

1 2 3 4 5 > 
Released: July 07, 2012  |  Added: July 07, 2012 | Visits: 395

BC Call Center The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call...



Platforms: Windows, Other

License: Shareware Cost: $47.50 USD Size: 2.2 MB Download (77): BC Call Center Download

Released: August 15, 2008  |  Added: August 29, 2008 | Visits: 3.252

Lokad Call Center Calculator Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...





Platforms: Windows

License: Freeware Size: 1.44 MB Download (528): Lokad Call Center Calculator Download

Released: March 10, 2013  |  Added: April 18, 2013 | Visits: 618

Call Center CRM Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are...


Platforms: Windows, Other

License: Demo Cost: $0.00 USD Size: 402 KB Download (42): Call Center CRM Download

Released: November 03, 2012  |  Added: December 20, 2012 | Visits: 906

Call Center Manager Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-call...


Platforms: Windows

License: Demo Cost: $0.00 USD Size: 367 KB Download (91): Call Center Manager Download

Released: January 11, 2013  |  Added: January 11, 2013 | Visits: 396

Microsoft System Center Service Manager Microsoft System Center Service Manager 2010 is a flexible platform for automating and adapting IT Service Management best practices to your organization’s requirements. It provides built-in processes based on industry best practices for incident and problem resolution, change control, and...


Platforms: Windows

License: Shareware Cost: $0.00 USD Size: 112 MB Download (30): Microsoft System Center Service Manager Download

Added: May 10, 2013 | Visits: 1.181

PHP Call Center PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

License: Freeware Download (35): PHP Call Center Download

Released: September 23, 2008  |  Added: October 28, 2009 | Visits: 5.035

ErlangXLS ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive...


Platforms: Windows

License: Freeware Size: 263.67 KB Download (755): ErlangXLS Download

Released: February 08, 2007  |  Added: October 28, 2009 | Visits: 2.568

AnswerWIN AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements. You can use AnswerWIN to forecast service sevel, lost calls, average spped of answer, agent occupation, and to determine an optimal number of agents by finding the optimal balance between lost calls...


Platforms: Windows

License: Shareware Cost: $648.00 USD Size: 2.06 MB Download (96): AnswerWIN Download

Released: May 30, 2008  |  Added: July 09, 2008 | Visits: 3.329

PrettyMay Call Center for Skype PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call...


Platforms: Windows

License: Shareware Cost: $200.00 USD Size: 6.63 MB Download (195): PrettyMay Call Center for Skype Download

Released: October 16, 2012  |  Added: October 16, 2012 | Visits: 356

IT Service Management Toolkit Vol. 1 This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more...


Platforms: All

License: Shareware Cost: $129.00 USD Size: 2.61 MB Download (28): IT Service Management Toolkit Vol. 1 Download

Added: May 13, 2013 | Visits: 366

PHP Call Center for Scripts PHP Call Center is a web-based application used to keep track of a company's incoming phone calls.It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.


Platforms: PHP

License: Freeware Size: 30.72 KB Download (20): PHP Call Center for Scripts Download

Released: June 11, 2002  |  Added: August 07, 2006 | Visits: 4.476

iReferent Light Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse. It has the unique database structure: you can add into the...


Platforms: Windows

License: Shareware Cost: $20.00 USD Size: 1.32 MB Download (125): iReferent Light Download

Added: October 15, 2006 | Visits: 2.820

DataTrack System The DataTrack System 2003 is an affordable, distributed work order management system designed to increase the productivity and efficiency of your call center or helpdesk. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive...


Platforms: Windows, Windows CE

License: Shareware Cost: $219.99 USD Size: 3.92 MB Download (179): DataTrack System Download

Released: June 21, 2012  |  Added: June 21, 2012 | Visits: 423

Terrasoft Call Center Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.


Platforms: Windows

License: Demo Cost: $2490.00 USD Size: 9.9 MB Download (29): Terrasoft Call Center Download

Added: May 10, 2013 | Visits: 470

asterCRM asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features. First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

License: Freeware Download (31): asterCRM Download

Released: March 05, 2014  |  Added: March 05, 2014 | Visits: 146

Radyo Call Center IMI Conferences taraf?ndan hayata gecirilen Radyo Call Center 7/24 kesintisiz yay?nla cagr? merkezi cal?sanlar?na yeni bir alternatif bir iletisim platformu sunuyor. Turkiye'nin ilk ve tek cagr? merkezi radyosu, sektorel gelismeler, duyurular, etkinlik haberleri, sektor yoneticileri ve...


Platforms: iOS

License: Freeware Size: 1.2 MB Download (9): Radyo Call Center Download

Released: December 28, 2013  |  Added: December 28, 2013 | Visits: 170

One Night At Call Center One Night @ the Call Center or ON@CC is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call center employees working in Connexions call center in Gurgaon, Haryana. It takes place during the span of one night, in which all of the leading...


Platforms: Windows Phone

License: Freeware Size: 3 MB Download (9): One Night At Call Center Download

Released: July 13, 2014  |  Added: July 13, 2014 | Visits: 169

One Night @ the Call Center One Night @ the Call Center is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call center employees working in Connexions call center in Gurgaon, Haryana. The story takes a dramatic and decisive turn through a literal deus ex machina, when...


Platforms: Windows Phone

License: Freeware Size: 1024 KB Download (9): One Night @ the Call Center Download

Released: March 01, 2007  |  Added: March 17, 2007 | Visits: 5.219

Advanced Call Center An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording....


Platforms: Windows

License: Shareware Cost: $39.95 USD Size: 2.33 MB Download (960): Advanced Call Center Download

Released: November 05, 2007  |  Added: November 27, 2007 | Visits: 5.619

ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...


Platforms: Windows, *nix

License: Freeware Size: 31.31 MB Download (594): ManageEngine SupportCenter Plus Download

1 2 3 4 5 >